Frequently Asked Questions
Everything you need to know about OneTigris gear and services.
What is the typical shipping time for OneTigris tactical gear?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 7-15 business days depending on your location, while expedited options are available at checkout for faster delivery.
Does OneTigris offer a warranty on its products?
Yes, we offer a 1-year limited warranty on all gear, covering defects in materials and workmanship. If your gear fails due to a manufacturing issue, we will repair or replace it.
How can I return an item if it doesn't fit my dog or myself?
We accept returns within 30 days of delivery. Items must be in new, unused condition with original packaging. Please contact our support team to initiate a return authorization.
Are OneTigris dog harnesses suitable for heavy-duty training?
Absolutely. Our tactical harnesses are constructed from 1000D nylon and reinforced stitching, designed specifically for K9 training, hiking, and service dog tasks.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination.
How do I choose the correct size for tactical vests or apparel?
Each product page includes a detailed size chart. We recommend measuring your neck and chest circumference carefully and comparing them to our guide before placing an order.